Club Supervisor
Detail-oriented, organized, and a real people-personThe Club Supervisor opportunity may be a great fit for you. This position is responsible for managing numerous team members and achieving exceptional program execution by fostering a true team dynamic. The Club Supervisor makes frequent independent decisions of importance regarding associate performance and operations management at their assigned locations then communicates these decisions effectively, as appropriate.
Essential Job Duties and Responsibilities
Associate Management
Supervise team members
Plan, schedule and direct their work
Monitor and coach performance; train associates
Prepare and deliver performance appraisals
Make discipline and termination recommendations
Handle associate complaints and grievances
Oversee and enforce compliance with ASM policies and procedures
Forecast headcount needs for Event Specialists and Lead Event Specialists
Independently recruit, interview, and hire ES and LES
Identify and recommend candidates for promotion
Event Management
Build relationships with store managers and customers
Appropriately schedule and staff events
Analyze and report daily event execution
Develop and recommend opportunities for event improvement
Manage inventory and equipment for events
Manage safety and security of associates and property
Supervise and assist with event preparation and break down
Conduct events in the event of a staffing emergency
Minimum Qualifications
High School Diploma or GED.
At least one year of experience managing employees preferred.
Strong coaching and performance management skills
Problem solving and conflict resolution skills
Excellent organization, time management
Strong written and oral communication skills
Detail-oriented and capable of managing projects with excellent follow through and accuracy
Strong interpersonal and customer service skills
Ability to communicate professionally with associates, club management, and customers
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to access internet and use spreadsheets for analysis and reporting
Must complete Food Safety course, pass Food Safety Certification exam, and any additional requirements in accordance with local regulations which may include online or in-person training
Satisfactory completion of background check/drug testing subject to applicable law
Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer
Estimated Salary: $20 to $28 per hour based on qualifications.
Essential Job Duties and Responsibilities
Associate Management
Supervise team members
Plan, schedule and direct their work
Monitor and coach performance; train associates
Prepare and deliver performance appraisals
Make discipline and termination recommendations
Handle associate complaints and grievances
Oversee and enforce compliance with ASM policies and procedures
Forecast headcount needs for Event Specialists and Lead Event Specialists
Independently recruit, interview, and hire ES and LES
Identify and recommend candidates for promotion
Event Management
Build relationships with store managers and customers
Appropriately schedule and staff events
Analyze and report daily event execution
Develop and recommend opportunities for event improvement
Manage inventory and equipment for events
Manage safety and security of associates and property
Supervise and assist with event preparation and break down
Conduct events in the event of a staffing emergency
Minimum Qualifications
High School Diploma or GED.
At least one year of experience managing employees preferred.
Strong coaching and performance management skills
Problem solving and conflict resolution skills
Excellent organization, time management
Strong written and oral communication skills
Detail-oriented and capable of managing projects with excellent follow through and accuracy
Strong interpersonal and customer service skills
Ability to communicate professionally with associates, club management, and customers
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to access internet and use spreadsheets for analysis and reporting
Must complete Food Safety course, pass Food Safety Certification exam, and any additional requirements in accordance with local regulations which may include online or in-person training
Satisfactory completion of background check/drug testing subject to applicable law
Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer
Estimated Salary: $20 to $28 per hour based on qualifications.
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